Customer Testimonials Articles
“Our furnace technician is Carl Jr. He arrives promptly, and can always be counted on to fix any problems we may have with our furnace. We trust him completely, and know we can always count on him to solve and repair our problems. He is kind, always explains what he is doing, and is a…
Continue Reading“We had a minor plumbing issue and Ben was our contact person. He was on time for the appointment, knew exactly what was wrong and replaced the old part and installed a new one with no problems what so ever. Very nice gentleman and I would recommend him to any of our friends who might…
Continue Reading“We asked Eller Services to install a new gas line as part of a conversion from an electric range to a gas stove. The estimate was fast, fair and accurate. Eller scheduled the work quickly and the crew arrived on time. During the installation, there was an issue with our (older home’s) wiring that only…
Continue Reading“Earlier today Mathew Rock came to my home to check out the furnace. He was terrific. He seemed very knowledgable and provided excellent service. He was pleasant, enjoyable to have in my home, eager to answer questions and thoughtful. Mary Louise Porter” – Mary P.
Continue Reading“Matt did a great job with the furnace & AC maintenance as part of our Service Agreement (which we like). Matt is very courteous and competent and goes above and beyond to answer questions in simple and clear terms. In the future, I will make sure to request him for the service. I also want…
Continue Reading“Matthew arrived ahead of schedule, found the problem right away, got it fixed quickly, and gave us some helpful tips on how to avoid the issue in the future! He was courteous, respectful, and knowledgeable. 10/10 I hope to see him again in the future!” – Syrena B.
Continue Reading“An excellent experience with your company. Carl is friendly, professional and thorough and took time to answer all of my questions. Eller Services is my “go to” for plumbing, heating and cooling.” – Christina S.
Continue Reading“My installer, Matt, was dedicated to quality. He educated me about important points pertaining to my new product. He performed independent self-checks prior to final sign-off. He offered tips for me to consider towards my long-term plans for improving air quality in my home during COVID. I wasn’t simply buying an air cleaner product. I…
Continue Reading“Carl Stephens , Is very professional , receptive , experienced and knowledgeable about the products, services he provides , I am very pleased with his services and most definitely , I am going to use his services down the Road if needed” – Hussein A.
Continue Reading“Mathew has done my A/C tune up today. He has done a fantastic job and more importantly has been very proactive. Mathew has proactively washed my A/C unit on the outside twice and aswell as filters. He has identified some air leak paths near the A/C system and made sure to seal them. Thank you…
Continue Reading“Matthew arrived exactly on time for AC Maintenance. He was professional and friendly. In addition to cleaning the AC, he checked settings on the furnace, dehumidifier, water heater, etc. Matthew noticed that the duct from my dryer had separated and remedied that, too! I would be happy to have Matthew work in my home again.…
Continue Reading“After another HVAC company left us with no help we called Eller. Matthew gave us all options available to us. He was very through and courteous.” – Trisha M.
Continue Reading“Matthew was great. Quick, efficient; understood I was busy and did his job! steve Also, he left a pocket thermometer here.” – Steve A.
Continue Reading“Matthew did a service check of the air conditioning system and also renewed my service contract. He was quick and efficient and gave me some very helpful tips in caring for my system. I have AC and furnace checks done every year by Ellers service techs. Always a good job.” – Robert F.
Continue Reading“Even though it was Memorial Day weekend, Reagan quickly responded to my email and Ava called me first thing Tuesday morning. Arriving within a couple of hours, Carl Jr. and Matt were very cordial and acted professionally to quickly correct my problems. Any customer couldn’t ask for more from Eller Services!” – Steve W.
Continue Reading“Eller Services pulled through AGAIN! Called with a problem and said I was hoping to avoid people coming out due to the Coronavirus. They had Carl Jr try to trouble shoot over the phone. When that didn’t work, he came out within a short time and fixed the problem immediately. I am so grateful. Thank…
Continue Reading“Within 2 hours of my initial phone call, Matt, my technician, was at my house. It took him 20 minutes to find the problem with my furnace, that my previous company, Thermal Pros, could not find in 4 days. He fixed the problem, and reinstalled my Nest (which Thermal Pros had removed), all in under…
Continue Reading“Amanda was the Best in Customer Service. She listened, and was thorough. I scheduled a service and Matthew at my place in 45min. (Same day) Matthew explained everything to me and showed me where my filter location is. He was very thorough also and I am happy they are my furnace, gas and A/C people.…
Continue Reading“Carl and Justin were amazing! Very efficient with use of time, extremely knowledgeable, and very professional! We are pleased with the work they completed and would highly recommend this company! Great job, gentleman! Thank you Eller Services.” – Jim O.
Continue Reading“A/C yearly checkup – Phil arrived on time and was pleasant throughout the service call. He completed it efficiently and effectively. He even brought his own nozzle for the hose so he'd be sure it would get the work done on the "cotton" from the trees without a hitch. He also helped me with a…
Continue Reading“We had Ari, James and others to sell and install a new air conditioner. In the middle of the hot summer they were able to sell and install in a matter of three days. They actually called and came the afternoon the day before our scheduled installation. They were efficient, courteous and very mindful of…
Continue Reading“Ari went above and beyond installing my furnace. The others guys were nice, but Ari stood out with his exceptional customer service skills. He made sure I was happy with the installation and even had to come back to install the thermostat that I wanted. I would recommend this company and ask for Ari if…
Continue Reading“Just wanted to give some credit where it is due…We had Eller Services out to replace both of our AC units and I would highly recommend them to anyone in need of HVAC repair or replacement. From their office team to their field technicians, they provided top notch service. Well done Reagan, Ari, Joe and…
Continue Reading“Eller Services installed 3 toilets, 3 faucets. The job went very well. Lots of work done and looks great.” – Bill S.
Continue Reading“I have been using Eller for almost 40 years. Whenever I have a plumbing need, I never call anyone else. When Lyle showed up for a toilet repair that turned into a replacement, I knew that we would be treated right . I have always trusted Eller to do a great a job and have…
Continue Reading“Nick replaced a toilet for us. The job was done quickly and expertly. He spent time to make sure everything was perfectly level. The very first time I had ever met Nick, he was almost brand new at Eller. It was great to see him again and know that we were in good hands. Eller…
Continue Reading“Joe is the nicest guy you will ever meet! An absolute straight forward, honest, hard working, smart teddy bear! Came to our rescue on a Saturday night, after our furnace broke down and cracked! Showed up Sunday morning early with his buddies. Worked 6 hours, did a beautiful job installing our new Trane furnace! I…
Continue ReadingPlease describe (in detail) the services preformed: Excellent workers!! Very hard working. How did the job go overall? Perfect! Wished more technicians would be like them. Thank you Joe and Anthony. Overall Experience: A Price: A Quality: A Responsiveness: A Punctuality: A Would you use this company/individual again in the future? Yes” – Radu D.
Continue ReadingPlease describe (in detail) the services preformed: Plumbing items How did the job go overall? The job went great Overall Experience: A Price: A Quality: A Responsiveness: A Punctuality: A Would you use this company/individual again in the future? YES” – Toni O.
Continue ReadingAir conditioner install, Humidifier install How did the job go overall? Great guys. Overall great Overall Experience: ________ A Price: _______________________ A Quality: ____________________ A Responsiveness: __________ A Punctuality: _______________ A Would you use this company/individual again in the future? YES – Rajeev T.
Continue ReadingI am so happy with the service. Installed an air conditioner. How did the job go overall? The job went very well good. Guys were very nice men. Worked well. Overall Experience: ____________A Price: ___________________________A Quality: ________________________A Responsiveness: _______________A Punctuality: ___________________A Would you use this company/individual again in the future? YES – Nural R.
Continue Reading“Joe was so awesome, did the repairs with a smile (which is difficult in my basement). My air works better than it has in a month. He was patient and answered all of my questions without rushing me! You guys are all awesome but he gets an A+++” – Megan C.
Continue Reading“Company Review Please describe (in detail) the services preformed: Air Conditioner Installed How did the job go overall? The job went very good Overall Experience: A Price: A Quality: A Responsiveness: A Punctuality: A Would you use this company/individual again in the future? YES” – Jeff K.
Continue ReadingEller Services installed my heating and cooling How did the job go overall? The installation went very well. Overall Experience: A Price: A Quality: A Responsiveness: A Punctuality: A Would you use this company/individual again in the future? YES – Robert V.
Continue Reading“Very cooperative, an very good installers. Thank you Joe and Phil” – Vernel T.
Continue ReadingWe had no air conditioner. Mouse chewed wires. The technician solved the problem quickly and fixed unit. How did the job go overall? Great technician, outstanding Overall Experience: ____________A Price: ___________________________A Quality: ________________________A Responsiveness: _______________A Punctuality: ___________________A Would you use this company/individual again in the future? YES” – Walt W.
Continue Reading“How’d we do? How did the job go overall? The job went great. Company Review Please describe (in detail) the services preformed: Furnace and air conditioner installation Overall Experience: A Price: A Quality: A Responsiveness: A Punctuality: A Would you use this company/individual again in the future? YES” – Srikanth A.
Continue ReadingPlumbing items How did the job go overall? Excellent work and professionalism. Overall Experience: ___________ A Price: __________________________ B Quality: _______________________A Responsiveness: ______________A Punctuality: __________________A Would you use this company/individual again in the future? YES – Susan S.
Continue ReadingWater heater install How did the job go overall? Nick and helper were on time. The did the work, discovered and fixed previously unknown leak- Very courteous and professional. Overall Experience: ____________A Price: ___________________________ N/A Quality: ________________________A Responsiveness: _______________A Punctuality: ___________________A Would you use this company/individual again in the future? YES – Larry H.
Continue Reading“How’d we do? We value every word you say Company Review Please describe (in detail) the services preformed: Fixed Toilets How did the job go overall? Excellent- Nick is great- Wonderful Overall Experience: A Price: A Quality: A Responsiveness: A Punctuality: A Would you use this company/individual again in the future? YES” – Linda H.
Continue Reading“Lyle came out to our business on 6/15/2017 and preformed backflow testing. He was very knowledgeable, and took the initiative to be sure I understood what he was doing. I'm very satisfied with my service. I would like to mention the office staff was very helpful and worked with me on scheduling around my hectic…
Continue Reading“Excellent experience. From the sales rep who sold us the unit to the men who installed it everything was great. The installation was top notch, they did their job very well and was pleasantly surprised how well they cleaned up after. Would definitely recommend.” – Dave E.
Continue Reading“Thanks to Ari Sheko for completing the job another repairman started! He took time to understand the problem and make the repair. I will request him for future service.” – Sina E.
Continue Reading“We have used Eller Plumbing for the last 5 years. During this period of time Nick has been our primary service professional. Having the same service professional over the years builds up a confidence in that person when the problem is fixed the first time. We have a lot of confidence in Nick. Nick is…
Continue Reading“We have always had trouble with the pipes to our washer freezing in the winter and have tried various things over the years to keep it from happening. We even had a plumber come out a couple of years ago but he made it worse. Lyle came and fixed the problem in just a few…
Continue Reading“Carl Stephens led the installation of our new Trane furnace and air conditioning system. He is very knowledgable and courteous. After his review of the current system, he was able to come up with a duct plan that took up less space which was very helpful. The inspector noted that it was a very nice…
Continue Reading“We knew that our attic furnace installation was going to be a pain. We were even told that it would be easier to move than to replace it. We were so impressed with the attitude and work ethic that Carl, Dave, Jake, Phil, and Ari displayed during the 3 day project. We had our old…
Continue Reading“I just want to start off by saying thank you to the whole team that came out for our new air conditioner. And a special thanks to Ari for being so informed on the product he is selling. He made me feel 100% confident in Trane. My husband and I are so happy we did…
Continue Reading“Kyle came out on a maintenance call, same day as our air stopped working. The receptionist was accommodating to our schedule and worked to ensure we didn’t need to wait 3 days like the other places we called. Kyle was very polite and honest with his recommendations. Our ac didn’t require any repairs (it just…
Continue Reading“Came out to look at the job and said the house was bigger than what was covered by the offer I purchased. At the end of the day he had to install a bigger unit but was prompt and professional about the added charges. At first I thought bait and switch but bottom line I…
Continue Reading“Called Eller Services for a new furnace quote and talked with Ari. It was clear that Ari knew the Trane product line very well. We discussed a total package deal (furnace, humidifier, air-cleaner, thermostat) on a Trane furnace. His quote was well within reason and Ari answered all my questions so that I fully understood…
Continue Reading“Full report given. Wasn’t too pushy for unnecessary repairs.” – Corey N.
Continue Reading“Very helpful. Also looked at furnace issues, with no additional costs.” – Jeff S.
Continue Reading“Very professional, very pleasant and helpful.” – Susan F.
Continue Reading“Timely and good work. Thanks.” – Greg K.
Continue Reading“Work was good. Thank you so much.” – Edward D.
Continue Reading“Very confident when Eller comes here and I feel good about referring them to any friends or family to do great work.” – Bess S.
Continue Reading“Good work timely and explained everything great. Overall good job.” – Ray C.
Continue Reading“Appreciate timely response and good services.” – Charles S.
Continue Reading“Great as usual!” – James D.
Continue Reading“Good work. Thanks!” – Kristian R.
Continue Reading“Very thorough and informative, worked well with my dog and was highly respectful.” – Samuel D.
Continue Reading“Very helpful for me to learn how to operate the equipment.” – Wayne S.
Continue Reading“Work was good. And I appreciate you showing me the maintenance upkeep for the future of my furnace.” – Tony G.
Continue Reading“It was all I expected. Thanks.” – Forrest W.
Continue Reading“Found a problem that no one else could take care of.” – Tina H.
Continue Reading“Eller Services has always done a great job for me.” – Barbara C.
Continue Reading“Good work. Very efficient and polite.” – Jim F.
Continue Reading“Punctual and good work. More to it than I would have thought.” – Bill M.
Continue Reading“Quick and great job and took care of the little things that needed to be taken care of.” – Pam M.
Continue Reading“On time and quickly installed pump. Will call again.” – Mary B.
Continue Reading“Very pleased.” – Karen K.
Continue Reading“Great personality and great work.” – Sue W.
Continue Reading“Professional and good work.” – Michelle Z.
Continue Reading“Gentleman were knowledgable and great workers.” – Cheryl P.
Continue Reading“30 years of great service in all 3 of our homes!” – Rod B.
Continue Reading“Excellent work.” – Edward W.
Continue Reading“Good work.” – Dan B.
Continue Reading“They do good work. I’ll definitely use them in the future.” – Virginia D.
Continue Reading“Came in and did the job quickly and answered all my questions efficiently.” – Pat K.
Continue Reading“Good work. It’s great to have good service.” – Dale C.
Continue Reading“Communication and services was on time. Thank you.” – Gary W.
Continue Reading“On time and explained the work thoroughly.” – Kurt F.
Continue Reading“Very satisfied with furnace service and appreciate the great work.” – Larry E.
Continue Reading“Took care of my need and got here early and did it fast.” – Milton S.
Continue Reading“Everything was great!” – Mark A.
Continue Reading“We will use you guys in the future due to the great service.” – Maryann P.
Continue Reading“Tech had great work ethics and quotes were done and explained well.” – Gary W.
Continue Reading“Efficient and professional” – Glen R.
Continue Reading“Great services. Took care of everything that needed to be done and explained everything clearly.” – Jim C.
Continue Reading“Very timely for appointment and knowledgeable for all my needs” – Russell Y.
Continue Reading“I was impressed with the professionalism of the whole experience, from our estimate by Ari to our furnace and air conditioner installation by Dave and Carl. It was easy to communicate with them. They never showed up unannounced. Dave and Carl handled our unusual requests perfectly, and Ari also made sure that we were happy…
Continue Reading“Great service with Eller” – Robert C.
Continue Reading“I appreciate Ari took the time to review the setting of my thermostat with me while he was here. Extremely helpful.” – Joan R.
Continue Reading“Very good job with customer relation and had the best technician in my house yet. Very friendly” – Mary Jo R.
Continue Reading“Did great on water heater and faucet. Couldn’t be happier.” – Tom M.
Continue Reading“Guys did a great job!” – Joyce B.
Continue Reading“Nicely done.” – Jerome M.
Continue Reading“I had 2 other service companies attempt to repair my problem to no avail. I contacted Angie’s List snap fix team and they sent a tech from Eller Services. The tech came out and he replaced my zone master but there was another issue of a short in the wiring. Ari found the short and…
Continue Reading“We recently had Eller Services install new central air for us and we were totally satisfied. The work crew was very pleasant and efficient and answered all our questions. We would recommend them highly to anyone who needs this service done.” – Richard and Sandra M.
Continue Reading“We appreciate learning of the options needed for further service. Excellent work by technicians.” – Mike R.
Continue Reading“Reliable, friendly, honest and knowledgeable.” – Joanna C.
Continue Reading“About 1 week ago my roof top air conditioner broke. With my business being on Woodward, and the Dream Cruise right around the corner, I had to act fast. I contacted 3 companies, one of which was Eller services. The other two companies told me there was nothing I could do until the end of…
Continue Reading“Thank you for sending Ari to our A/C service appointment. He is a very knowledgeable young man. He went the extra distance for his customer and made sure everything was working properly unlike most repair personnel. He did a great job.” – Debra H.
Continue Reading“Most amazing heating and cooling company EVER! Worked with us on financing, comes out to the home super fast, and the owner is a class A businessman. If you need a new furnace or A/C use these guys, you will not be disappointed.” – Melissa
Continue Reading“After inspection we decided the need for a new furnace, mentioned the promotion and rebate and interest free for a furnace / ac replacement package. It was seamless and installed on time. They filled the rebate on my behalf and already received the rebate check. Installation was as described and on time.” – Mostafa E.
Continue Reading“No matter what we threw at them, Eller Services delivered. From our whole-house iron filter and replacing our hot water heater down to helping us with the RO filter at our kitchen sink, we always had a knowledgeable and friendly person helping, both on the phone when making appointments and during the work at our…
Continue Reading“When the motor on my furnace died on a brutally cold day this winter, I knew exactly who to call. Even though it was late in the evening, the kind dispatcher contacted the next available service technician. She kept in phone contact with me until he arrived. Since I bought the furnace from Eller a…
Continue Reading“Just wanted to say what a pleasure it was to have Lyle, Paul and JD here yesterday installing my new water heater and shower faucet. They did their work professionally and thoroughly. I am very happy to be a customer of Eller Services and I would recommend you to any of my friends. Lyle’s work…
Continue Reading“Inspection revealed outdated and inefficient heating system. As a result of the inspection, purchased new furnace and replaced all non-insulated duct work in crawl space from Eller Services.” – Karen
Continue Reading“Dan installed our furnace and A/C a few years ago. When the city inspector came out, he asked ‘who did this?’ He had me worried until he continued to tell me that the work was very well done and whoever did it really did a nice job. I had already liked how professional he was,…
Continue Reading“Furnace check/cleaning went very well. Tech was very knowledgeable and offered suggestions of different kinds of furnace filters to use which are actually cheaper but better for my furnace. Talked about using them again for spring checkup and cleaning of my A/C unit.” – Nancy
Continue Reading“Purchased a Big Deal for furnace inspection. Went as planned, technician was on time and courteous. Advised on condition of furnace, was honest and did not try and up sell unnecessary additions.” – David W.
Continue Reading“After 25+ years as an Eller Services customer I’ve never had an issue regarding what products they’ve recommended and installed for me. I’m relying on the fact that they are offering Trane products to their customers as an indication that Trane will deliver what is promised in the advertising/sales materials.” – Tina H.
Continue Reading“I was very satisfied with both men who came to my home. They were helpful and educational during the time they were in our home. Thanks.” – Joan R.
Continue Reading“Our AC quit working. When they first came out to look at it they said the motor was bad and the line was blocked somewhere. Said he couldn’t do anything for us that day. No charge. Basically we needed a new motor or a whole new unit. We opted for a whole new unit but…
Continue Reading“I recommend Eller to all of my friends and family!! We have a Sears kit house, built in 1939 and with no ductwork in the upstairs. We had several estimates to replace the furnace and run new ductwork. Family Heating actually no quoted the job. Which means they wouldn’t even give us a quote. Eller…
Continue Reading“Your guys did a great job with everything. I could not be more satisfied with their service and your company. If ever someone I know is looking for a furnace, plumbing or air conditioning, you will definitely be recommended. Thank you for your honest and straight forward approach.” – Heather N.
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