Carl Stephens

Position:
Lead HVAC Installer

At Eller Services Since:
2014

9 Reviews

Furnace Installation in Rochester, MI 48307

Performed by

“Carl Stephens led the installation of our new Trane furnace and air conditioning system. He is very knowledgable and courteous. After his review of the current system, he was able to come up with a duct plan that took up less space which was very helpful. The inspector noted that it was a very nice install. Thanks to Carl and the rest of the Eller team!”

– Brian D.

Furnace Replacement in Rochester Hills, MI 48309

Performed by

“I was impressed with the professionalism of the whole experience, from our estimate by Ari to our furnace and air conditioner installation by Dave and Carl. It was easy to communicate with them. They never showed up unannounced. Dave and Carl handled our unusual requests perfectly, and Ari also made sure that we were happy with the job. Very satisfied with Eller.”

– Larry H.

AC Replacement in New Baltimore, MI 48047

Performed by

“We recently had Eller Services install new central air for us and we were totally satisfied. The work crew was very pleasant and efficient and answered all our questions. We would recommend them highly to anyone who needs this service done.”

– Richard and Sandra M.

AC/Furnace Replacement in Southfield, MI 48075

Performed by

“After inspection we decided the need for a new furnace, mentioned the promotion and rebate and interest free for a furnace / ac replacement package. It was seamless and installed on time. They filled the rebate on my behalf and already received the rebate check. Installation was as described and on time.”

– Mostafa E.

Furnace Replacement in Waterford, MI 48328

Performed by

“Inspection revealed outdated and inefficient heating system. As a result of the inspection, purchased new furnace and replaced all non-insulated duct work in crawl space from Eller Services.”

– Karen

Furnace & Air Conditioner Installation in Shelby Twp, MI 48315

Performed by

“Dan installed our furnace and A/C a few years ago. When the city inspector came out, he asked ‘who did this?’ He had me worried until he continued to tell me that the work was very well done and whoever did it really did a nice job. I had already liked how professional he was, how well he cleaned up, etc., but the unsolicited compliment from the inspector clearly put him in the 5 star category. I’ve used him since to do an annual tune-up.”

– Doug

HVAC Installation in Rochester Hills, MI 48307

Performed by

“After 25+ years as an Eller Services customer I’ve never had an issue regarding what products they’ve recommended and installed for me. I’m relying on the fact that they are offering Trane products to their customers as an indication that Trane will deliver what is promised in the advertising/sales materials.”

– Tina H.

Furnace & Air Conditioner Replacement in Rochester Hills, MI 48307

Performed by

“Our AC quit working. When they first came out to look at it they said the motor was bad and the line was blocked somewhere. Said he couldn’t do anything for us that day. No charge. Basically we needed a new motor or a whole new unit.

We opted for a whole new unit but when they came out to install it, they said the control board on the furnace was bad and that needed to be replaced, or the blowers wouldn’t blow. Third time they come out, they replaced the control board BUT they discovered the entire furnace needed to be replaced because our humidifier had backed out a bunch of sludge into the furnace and fried everything inside.

Honestly it all stemmed from poor workmanship when the house was built and the original unit was installed (about 10 years ago). In the end, we are happy with the service we received, we are glad they worked us through this entire process and explained everything in detail (my husband works a lot so I had to deal with much of this without him). Kevin is very knowledgeable. The guys were very honest and reasonable. Even the lady I spoke to on the phone was very patient and professional with me (I wish I remembered her name).

I just wish we would have known from the beginning about the sludge and that everything was going to have to be replaced versus this drawn out process. Why didn’t the first guy catch that? Never saw the first guy again. But my air is working now and I know I won’t have problems come this winter. I will definitely use them again if I ever have another problem!”

– Veronica

Furnace Replacement

Performed by

“I recommend Eller to all of my friends and family!! We have a Sears kit house, built in 1939 and with no ductwork in the upstairs. We had several estimates to replace the furnace and run new ductwork. Family Heating actually no quoted the job. Which means they wouldn’t even give us a quote. Eller was by far the best price, and best product!! We love our new furnace and we will continue to recommend Eller Services!!”

– Cheryl

Wrench

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Eller Services provides plumbing, heating and cooling services to Rochester, Rochester Hills, Oakland Township, Troy, Birmingham, Bloomfield Hills, Auburn Hills, Lake Orion and surrounding communities. Call 248-652-6650 or request service online today!

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