“We recently had some remodeling done on our home. During the process, we encountered a few unexpected problems, one of which was, after being out of our house for two weeks, we returned home to find our basement carpet saturated with water, which was still dripping heavily from the ceiling, where several ceiling tiles were water-logged and clearly destroyed. This was the result of a small nick in the refrigerator water line, the cause of which may have been a nail driven into the new wood floor above. Eller arrived at our home within 10 minutes of our call, shut the leak off, and used a shop vac to pick up the water from the carpet. They then left an industrial fan to help dry the basement. Over the next several days, Eller returned to our home to replace the damaged water line, and then went above and beyond to find and install replacement ceiling tiles. Incredibly, they didn't stop there; they also tracked down and delivered a replacement for an issue of Life Magazine from April 8, 1946 – a magazine that was purchased by my father-in-law on the date of my husband's birth – that was destroyed by the water.
Who does that? No company with which we have ever dealt, and there have been plenty. We've used Eller for all of our plumbing needs for the past 12 years and we will continue to use them as long as we live in Michigan. We think everyone should!”